Shipping Information
Pick up at selected events
To save on shipping costs, you can choose to collect your order at one of the events listed below. Simply select the coupon for that event at checkout, these is a couponlist on the checkoutpage.
Your order will be prepared and ready for you at the venue.
Upcoming pickup events:
– I arranged pickup somewhere, agreed with Water Robin, code WaterRobin-Pickup
– During 2026 Midweek trainings @the Vrijbuiter Loosdrecht, code 2026-doordeweekse-vrijbuiter-trainingen
– During the OK Dinghy 2026 European Championship, Bruinisse Netherlands, 8-13 September, code: 2026-Bruinisse-Sept-8/13
– During the 2026 ONK RS Aero, RS 500, RS Feva, in Bruinisse, code 2026-Bruinisse-Sept-19/20
Please note:
• Coupons will close some days before the event to allow for preparation and travel. For national events typically two business days and for international events three business days. However you can always contact to see if there are still possibilities.
• We will bring only pre-ordered items to the event.
• If you are unable to attend, and the goods need to be shipped, shipping costs may still apply.
Order Processing & Dispatch
We do our best to process and ship your order as quickly as possible.
Orders placed on working days before the daily cut-off time are usually dispatched the same day. If this is not possible, orders will be shipped on the next working day.
Please note that some products may have a longer delivery time due to availability. The expected delivery time is always indicated on the product page. Should we be unable to meet the stated delivery time for any reason, we will of course inform you as soon as possible.
Shipping Methods & Delivery
Delivery is handled by a postal or parcel delivery service.
In most cases, delivery will take place on the next working day between 9:00 and 18:00 after dispatch. Unfortunately, we cannot guarantee a specific delivery time.
Shipping Costs
Shipping costs depend on your destination and the order value.
An overview of current shipping rates and free-shipping thresholds can be found in the table below.
| Zone | Land | Free shipping | Tarief website |
| Europe | |||
| I | Netherlands | € 100,00 | € 5,95 |
| II | Belgium | € 150,00 | € 9,95 |
| III | Austria | € 250,00 | € 14,95 |
| III | Denmark | € 250,00 | € 14,95 |
| III | France | € 250,00 | € 14,95 |
| III | Germany | € 250,00 | € 14,95 |
| III | Italy | € 250,00 | € 14,95 |
| III | Luxembourg | € 250,00 | € 14,95 |
| III | Monaco | € 250,00 | € 14,95 |
| III | Spain | € 250,00 | € 14,95 |
| IV | Croatia | € 300,00 | € 19,95 |
| IV | Cyprus | € 300,00 | € 19,95 |
| IV | Czech Republic | € 300,00 | € 19,95 |
| IV | Estonia | € 300,00 | € 19,95 |
| IV | Finland | € 300,00 | € 19,95 |
| IV | Greece | € 300,00 | € 19,95 |
| IV | Hungary | € 300,00 | € 19,95 |
| IV | Ireland | € 300,00 | € 19,95 |
| IV | Latvia | € 300,00 | € 19,95 |
| IV | Lithuania | € 300,00 | € 19,95 |
| IV | Norway | € 300,00 | € 19,95 |
| IV | Poland | € 300,00 | € 19,95 |
| IV | Portugal | € 300,00 | € 19,95 |
| IV | Slovakia | € 300,00 | € 19,95 |
| IV | Slovenia | € 300,00 | € 19,95 |
| IV | Sweden | € 300,00 | € 19,95 |
| IV | Switzerland | € 300,00 | € 19,95 |
| IV | United Kingdom | € 300,00 | € 19,95 |
| V | Malta | € 500,00 | € 29,95 |
| Outside of Europe | |||
| VI | Canada | € 650,00 | € 39,95 |
| VI | USA | on request | on request |
| X | Rest of world | on request | on request |
Free Shipping
Free shipping applies when your order value meets or exceeds the stated threshold for your region, as shown in the shipping table.
VAT & Customs (Important)
Orders within the European Union (EU)
• Prices include VAT, unless stated otherwise.
• No additional customs charges apply.
Orders outside the European Union (non-EU)
• Orders are shipped VAT-free, when possible.
• All import duties, customs charges, local taxes, and VAT are the responsibility of the customer.
• These costs are charged by local customs authorities and are not included in our prices or shipping costs.
• Water Robin is not liable for any additional charges incurred upon import.
We strongly recommend checking your local customs regulations before placing an order outside the EU.
Incorrect Address & Failed Delivery
Please ensure that your shipping address is complete and correct.
If a parcel is returned to us due to an incorrect address, failed delivery attempts, or refusal by customs, any additional shipping or return costs may be charged to the customer.
Questions?
If you have any questions about shipping, delivery times, or international orders, please feel free to contact us before placing your order.